Have a question about your Hearing Aid Sweat Band™ order, shipping, or a return or exchange? VanB Enterprises is here to help. Below you’ll find our contact details, shipping information, and return/exchange policy.
Contact Us
- Phone 716-942-6313
- Toll-Free 1-866-644-2500
- Email info@hearingaidsweatband.com
- VanB Enterprises West Valley, NY
Contact form
Need assistance? Fill out the form below, and we will be happy to help with your questions, returns, or exchanges.
Shipping
We ship the Original Hearing Aid Sweat Band™ throughout the United States, to Canada, and to international destinations worldwide, with some restrictions on certain products and destinations. Shipping and delivery estimates are calculated at checkout based on your location and the shipping option you choose. For current rates, delivery timeframes, or questions about shipping to your address, please contact us.
Returns & Exchanges
30-Day Satisfaction
Most new, unopened items may be returned within 30 days of delivery for a full refund. If you need to change the size or color of your Hearing Aid Sweat Band™, exchanges are available within 30 days of your order being placed.
If your order arrives incorrect or defective, we cover the cost of return shipping.
To start a return or exchange, contact us with your order number and we’ll send you instructions.
Customer Care
Not sure which size or color is right for you? Have a question about an order, shipment, or a return? Our team is happy to help with:
- Order status and shipment questions
- Choosing the right size and color
- Returns and exchanges
- General product questions
Reach us by phone, toll-free, or email above — or visit our Wholesale & Reseller page if you’re a hearing healthcare professional or distributor.
FAQ
Call us at 716-942-6313, toll-free at 1-866-644-2500, or email info@hearingaidsweatband.com.
We ship throughout the United States, to Canada, and to most international destinations, with some product and destination restrictions.
Contact us by phone or email with your order number and we’ll look into it for you.
Yes. Exchanges for size or color are available within 30 days of your order being placed — just contact us to get started.
Email or call us with your order number and details of the item you’d like to return, and we’ll send you instructions.
